The second-hand marketplace Shoppers Express Frustration Regarding Sizing Changes
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for female and kids' apparel failing to inform all users about the change.
Digital Channels Response
Countless users and merchants are expressing on platforms stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with similar services.
They have suggested members to review their products and manually change the size when needed, causing user dissatisfaction.
Sizing System Changes
Previously, the measurements included one number and one letter, like S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
User Accounts
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, based in Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she explained.
Platform Context
The app has more than 100 million users, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.
